Kandid Creations

Last Updated: October 30, 2026

This Privacy Policy describes how Kandid Creations LLC ("Company," "we," "our," or "us") collects, uses, and discloses your information when you visit our website at https://www.kandidcreations.com (the "Site") or use our mobile applications and related services (collectively, the "Services").

1. Information We Collect

We collect information directly from you, automatically through your use of our Services, and from third-party services where authorized.

A. Information You Provide Directly

  • Account and Profile Information: Name, email address, username, password, or contact preferences when creating an account.

  • Support and Inquiries: Communications, bug reports, and messages sent directly to our support team.

  • Purchases and Transactions: If you make in-app purchases or subscribe to services, transaction fulfillment is processed through Apple's In-App Purchase system. We do not collect or store your payment card numbers.

B. Information Collected Automatically

  • Device and Usage Data: Operating system version, device model, hardware specifications, language settings, and unique device identifiers (e.g., Identifier for Vendors / IDFV).

  • Diagnostic and Performance Data: Crash logs, application launch times, and performance metrics used strictly for debugging and service stability.

C. Information from Apple Frameworks & Permissions

If our applications utilize specific iOS capabilities, we will explicitly request runtime permission before accessing:

  • Location data, camera, photos, microphone, or notifications.

  • We do not access, store, or share this data without your explicit prior consent.

2. How We Use Your Information

We use the collected information solely for legitimate business and operational purposes, including:

  • Providing, maintaining, and updating our applications and website.

  • Troubleshooting bugs, preventing crashes, and optimizing performance.

  • Responding to customer support requests and product inquiries.

  • Fulfilling legal obligations and enforcing our Terms of Service.

We do not sell your personal data to third parties.

3. Tracking and Apple's App Tracking Transparency (ATT)

  • We do not track users across third-party apps and websites for targeted advertising purposes unless you grant explicit permission via Apple’s App Tracking Transparency framework prompt.

  • If you do not grant permission, we do not access your Identifier for Advertisers (IDFA) or engage in cross-app tracking.

4. Third-Party Services and Data Sharing

We only share personal data with third-party service providers who assist us in operating our Services under strict confidentiality and security agreements:

  • Infrastructure & Hosting Providers: For hosting our website and backend servers.

  • Analytics Providers: To understand app performance and usage metrics in an aggregated or de-identified format.

  • Legal Compliance: When required by subpoena, court order, or applicable law.

All third parties are contractually prohibited from using your personal data for any purpose other than providing the specified services to us.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, satisfy legal or accounting requirements, or resolve disputes. When data is no longer required, it is either deleted or irreversibly anonymized.

6. Account Deletion and Data Management (Apple Guideline 5.1.1(v))

If our application supports account creation, you may delete your account and associated personal data directly within the application settings at:

  • In-App: Navigate to Settings > Account > Delete Account.

Alternatively, you may request account or data deletion at any time by contacting us directly at support@kandidcreations.com Upon receiving your request, your account and all associated personal data will be permanently deleted from our primary databases within 30 days, except where retention is strictly required by law.

7. Children's Privacy (COPPA & Apple Guideline 1.3 / 5.1.4)

Our Services are not directed to children under the age of 13 (or under 16 where required by local law), and we do not knowingly collect personal information from children. If we discover that personal data from a child has been collected without verifiable parental consent, we will take immediate steps to delete that data.

8. Security

We implement reasonable administrative, technical, and physical security measures designed to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. However, no electronic transmission over the internet can be guaranteed to be 100% secure.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable legal and regulatory requirements. Any updates will be posted on this page with an updated "Last Updated" date. Continued use of our Services following the posting of changes constitutes acceptance of those changes.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us:

  • Company Name: Kandid Creations LLC

  • Email: support@kandidcreations.com

  • Website: https://www.kandidcreations.com

  • Mailing Address: 3434 Mill Road, Sheboygan, WI 53083

Privacy Policy